posted this on December 04, 2013 17:06
What are unsyncable files?
Due to some incompatibilities between various operating systems and file systems, AeroFS will not always be able to save the file to disk even though the file is synced; the file lives in a limbo state where you, as the user, cannot access it.
How to handle unsyncable files?
Fortunately, the majority of these incompatibilities are easy to solve by simply renaming the file on the computer where you see the error. Here's how:
1. A notification appears in the tray menu:
2. Click on the menu item, which will open a dialog showing you a list of files that cannot be synced along with the reason in the column called Detail.
3. Resolve each file listed based on the reason provided, and the file should show up on your disk immediately. Below are a list of reasons that you may see and how to resolve them:
"Conflicts with <filename>" AeroFS has found two filenames that only differ by case. For example, "Hello" and "hello" on Linux are two different files, and on Windows and OSX, it's the same file. This wreaks havoc on syncing and we recommend that you rename the file.
"Filename too long" All file systems has a limit on how long a filename can be. Please shorten the filename to resolve the issue.
"Forbidden characters" A filename is not valid if it contains certain characters. OSX and Linux accepts just about anything, Windows doesn't like a long list of characters (found here). Renaming the file will resolve the issue.